HOW WE HANDLE YOUR DATA
Privacy Policy
This Privacy Policy explains how Rocks Empire LLC collects, uses, and protects information when you visit our
website, contact us, or use our services, including websites, apps, and AI tools we design and manage for clients.
Last updated: September 11, 2025
1. Who We Are
Rocks Empire LLC ("Rocks Empire," "we," "us," or "our") is a digital studio that develops and manages
websites, mobile applications, and AI products for businesses.
Business name: Rocks Empire LLC
Mailing / business address: 998 Dove Hill Branch Rd, Weatherford, TX 76088, USA
Email:
info@rocksempirellc.com
Phone:
(817) 901-6544
2. Information We Collect
The information we collect depends on how you interact with us (for example, visiting our website, filling out a
contact form, or working with us as a client). We may collect:
2.1 Information You Provide Directly
- Contact details such as your name, email address, phone number, and business name.
- Project information such as your goals, current website or systems, and any notes you share with us.
- Account and billing details if you become a client, including billing contact information and payment-related data
handled through our payment processors. - Support communications such as emails, messages, or calls about your project or our services.
2.2 Information Collected Automatically
When you visit our website or interact with our digital properties, we may automatically collect:
- Usage data: pages visited, time on site, clicks, referring pages, and similar web activity.
- Device and technical data: IP address, browser type, operating system, and approximate location
(city/region level, not precise GPS). - Cookies and similar technologies: small files placed on your device to remember preferences and
understand how visitors use our site.
2.3 Information from Third Parties
We may receive information from:
- Analytics providers (for example, website analytics tools).
- Payment processors (for example, confirmation that a payment was completed).
- Client systems and integrations when we manage or connect tools on your behalf as part of a project.
3. How We Use Your Information
We use the information we collect for purposes such as:
- Providing and maintaining services: planning, building, launching, and maintaining websites, apps,
AI tools, and related digital products. - Responding to inquiries: answering questions, providing quotes, and following up on contact form
submissions or calls. - Improving our website and services: understanding how visitors use our site and where we can
improve clarity, performance, or offerings. - Communicating with you: sending project updates, administrative messages, or information about
changes to our terms or policies. - Security and fraud prevention: protecting our systems, our clients, and our business from abuse
or unauthorized access. - Legal and compliance: meeting our legal obligations, such as record-keeping and responding to
lawful requests.
4. Legal Bases for Processing (If You Are in the EU/UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data only
where we have a valid legal basis, such as:
- Contract: To perform our obligations under an agreement with you or your company.
- Legitimate interests: To operate, protect, and improve our services in a way that does not
override your rights and freedoms. - Consent: When you have given us clear permission for a specific purpose (which you can withdraw
at any time). - Legal obligation: Where we are required to comply with laws or regulations.
5. Cookies and Similar Technologies
We may use cookies and similar technologies on our website to:
- Help the site function properly and remember certain preferences.
- Understand how visitors use our site so we can improve layout, content, and performance.
- Measure the effectiveness of certain pages or calls-to-action.
You can typically control cookies through your browser settings and, in some cases, through on-site cookie
banners or preferences. Limiting cookies may affect how certain parts of the site function.
6. How We Share Your Information
We do not sell your personal information. We may share information in the following limited situations:
- Service providers: With trusted vendors who help us operate our business (for example,
hosting providers, analytics services, email platforms, or payment processors) and who are bound to protect
your information. - Client projects: When we manage or connect tools on behalf of a client, information may flow
into the systems that client uses; in those cases, the client’s own privacy policy may also apply. - Legal requirements: When we believe disclosure is reasonably necessary to comply with law,
regulation, legal process, or governmental request. - Business changes: In connection with a merger, sale, or other transfer of some or all assets,
subject to appropriate confidentiality protections.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy,
including:
- Providing services and maintaining client relationships.
- Complying with our legal, accounting, and reporting obligations.
- Resolving disputes and enforcing agreements.
When information is no longer needed, we may delete it, anonymize it, or securely archive it in accordance
with applicable law.
8. Your Choices and Rights
Depending on your location and applicable laws, you may have rights such as:
- Accessing the personal information we hold about you.
- Requesting corrections to inaccurate or incomplete information.
- Requesting deletion of certain information, subject to legal or contractual obligations.
- Objecting to or restricting certain types of processing.
- Withdrawing consent where processing is based on your consent.
To exercise these rights (where available), contact us at
info@rocksempirellc.com. We may need to verify your identity before fulfilling certain requests.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal
information from children under 13. If you believe a child has provided us with personal information, please contact
us so we can take appropriate steps to remove it.
10. How We Protect Your Information
We use reasonable technical and organizational measures to help protect personal information from unauthorized
access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic
storage is completely secure, and we cannot guarantee absolute security.
If we become aware of a data incident that affects your information, we will review the situation promptly and, where
required by law, notify you and any applicable authorities.
11. International Data Transfers
We are based in the United States. If you access our website or work with us from outside the U.S., your information
may be transferred to, stored in, or processed in the United States or other countries, which may have different data
protection laws than your home country. Where required, we take steps to ensure appropriate safeguards are in place.
12. Third-Party Websites and Services
Our website or client projects may contain links to third-party websites, apps, or services that we do not control.
This Privacy Policy does not apply to those third-party properties. We encourage you to review the privacy policies
of any third-party sites or services you interact with.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal
requirements, or other factors. When we make changes, we will update the "Last updated" date at the top
of this page. In some cases, we may provide additional notice (such as by email or a website banner) if the changes
are significant.
14. How to Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Rocks Empire LLC
998 Dove Hill Branch Rd
Weatherford, TX 76088
Email:
info@rocksempirellc.com
Phone:
(817) 901-6544